Injustice, frustration, impotence, and rage are some of the feelings that arise in good people due to the actions of rogue agents who interfere with honest agents’ businesses, with the sole purpose of taking away their commissions. Moreover, at times, these rogue agents harm clients’ health when their health plan benefits are changed without their knowledge or consent.

The uncertainty among agents about the possibility of not receiving the expected commissions due to the actions of these rogue agents is growing.

CMS has started taking precautions to address this issue, followed by insurance companies, and even the U.S. judicial branch has shown interest in the matter. While these precautions are necessary to curb the actions of rogue agents, bureaucracy has been added to the process agents must follow to protect consumers. However, there is no guarantee that these precautions will hold up under the pressure of OEP (Open Enrollment Period), when the time comes. One thing is certain: the good agents will be the ones losing.

It is reassuring that we now have the technology and legal approval to stop these actions.

• Confirming the validity of consumer consent, ensuring that it would stand before a judge if necessary.
• Confirming the review and signing of eligibility applications, a process that would hold up in a court of law if needed.
• A secure electronic box where agents can store these documents as required by CMS.

Now it is time to fight back. CMS has started taking steps to fight rogue agents and so have we. The World Agent Association offers the services you see on this website as part of our efforts to help you protect your commissions from rogue agents, protect your families from rogue agents stealing your book of business, and preserve the good reputation of the industry.